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This is a $950.00 [2007] Kenmore Elite Washer machine made by Sears. The machine is 3 years old and the first part of the video show the reload cycle of the machine. There was a recall to change the main board. The subcontractor technician did it. About one month after the recall was done, the problem started again and it was reported to the service telephone number which is not really a service number from Sears but instead a Service Center from a third party company who handles recalls and service calls for several manufacturers. The board was replaced again because of its malfunction. About three months after, the machine started again the crazy cycle. The service center response was that I have to pay for the service call, the parts and the repair.... so, in other words, I have to pay for a malfunction part that Sears was unable to manufacture correctly at the first time at all. I paid for lemon equipment, now I have to continue satisfying the ambition of this big guy and keep getting money out of my pocket and hand out them. In addition, the second part of the video shows how the rust had escalate. In the next few months it will become visible from outside. Oh!, Sears does not guarantee against rust. See how even some internal areas weren’t painted at all as the video show on the inside top area. Out there are two brands I will never spend a penny on it and Sears is one of them. I won't buy from Sears even a pair of shocks and every single opportunity I got to spread ...

Channel: YouTube Video Length: 10s Date Found: Sat, Apr 09 2011 3:24 PM Category: Home Video Date Produced: Mon, Nov 15 2010 10:29 PM View Count: 0