From: iTunes on Sat, Feb 05 2011 8:18 PM

On Dec. 21, 2010, American Airlines stopped selling its tickets through online travel distributor Orbitz Worldwide Inc. to implement its own system, Direct Connect. The move would enable American to provide its fares and other service options directly to online travel distributors. The result? L...

From: iTunes on Sun, Jan 16 2011 2:32 AM

In Chapter 8 of 16 of his 2010 Capture Your Flag interview with host Erik Michielsen, online media sales executive Geoff Hamm shares how he navigates political climates in large Internet companies. Hamm learns to practice patience and prioritize understanding another’s point of view. He assumes ...

From: iTunes on Thu, Dec 30 2010 7:14 AM

American Airlines made the move after a dispute with the travel website over how pricing is handled.

From: iTunes on Sun, Dec 12 2010 9:52 PM

Orbitz Worldwide, a leading online travel company, uses RightNow to maintain very high levels of customer satisfaction while controlling our costs. With RightNow CX, Trish Simmons, Senior Director of Global Customer Experience at Orbitz Worldwide, increases customer satisfaction, customer retent...

From: iTunes on Tue, Aug 25 2009 7:02 AM

Travel Expert Jeanenne Tornatore shows how to travel on a budget.

From: iTunes on Thu, Mar 12 2009 6:24 AM

Brian Rittenberg, customer experience analyst at Orbitz, describes how the online travel provider keeps customer service a priority during tough economic times. For More Information: www.1to1media.com

From: iTunes on Wed, Feb 11 2009 5:14 PM

Dayum, I can’t believe it's the weekend again already! If you haven't heard, I'm leaving for London for a few days on Wednesday. If you wanna visit London, there are some good deals out there right now. Just search sites like Travelzoo, Orbitz, etc., and you'll see what I mea...

From: iTunes on Sun, Dec 14 2008 5:41 AM

- When we showed up at the airport, we had no idea our tickets would be canceled… Apparently Orbitz and Air Tran had a little communication breakdown and we ended up not having a flight. The worst part of it was that they expected us to take care of it! So now we’re stuck in Phoenix… and it’s h...